Intersel Dowding and Mills (IDM) is the leading service provider for rotating equipment in the Middle East for all industries including, Power Generation, Oil and Gas, Water, Steel, Cement, Petrochemicals, Marine and others. We have been in the business of repairing and servicing of electrical motors, generators, brakes, pumps, transformers for more than 35 years.
IDM was established as Intersel Engineering in 1986 by Ms. Guity Shokri to cater the demands for electromechanical services in MENA region. In 2008 Intersel merged with Dowding and Mills UK, then the name was changed to Intersel Dowding and Mills.
Our 100,000 sq ft facility is conveniently located in Jebel Ali Free Zone area with a well-equipped workshop of 15,000 sq ft and competent staff of more than 100 people. Through our Authorized Workshop agreement with Kato Engineering as well as Toshiba Mitsubishi – Electric Industrial Systems Corporation / TMEIC and our memberships with EASA, AEMT, IADC, SGS Baseefa for IECEX, we have access to some of the world’s finest motor design engineers and technical information.
At Intersel we run an extremely organized process to ensure that each and every machine that comes to our facility goes through a very precise and pre-defined stages of either overhaul or rewinding from the moment it arrives, until it leaves our workshop. Our primary focus is always on delivering best quality workmanship in every job that we undertake, and we assure this by having a dedicated team of QC/QA inspectors divided into groups on the floor and in the office. We continuously invest into upgrading of our equipment and facility to uphold our reputation and conserve our client’s confidence in our services.
Why our customers work with us
Whether your primary business is in the water, power generation, marine, oil and gas, petrochemical, process or manufacturing industry, we understand your need to minimize the downtime of your assets, so we want to be your engineering service partner of choice, for quality rewinding and overhaul services to meet your company’s needs.
Staffed by our extensive team of multi-skilled, electromechanical engineers, no electrical machine repair is beyond our capability. We operate a 24 hour 365 days of the year service, offering emergency repairs on functionality critical equipment. Other services like condition monitoring, vibration analysis, laser alignment and thermographic analysis are offered to reduce costly breakdowns that require emergency repairs, thus maximising maintenance budgets and reducing the total lifetime cost of equipment. We offer our clients peace-of-mind, as they rest secure in the knowledge that their assets are in capable hands.
Our ISO 9001 certification ensures our quality will meet the highest standard and our IECEx certificate ensures our competence in repairing Ex equipment, designed for use in hazardous atmospheres. As members of several premier trade associations serving member companies that repair, and service electric motors, generators, pumps, drives, transformers and more, including EASA, AEMT, BSI and AIDC, we have access to many resources to elevates our performance and success.
Having successfully repaired hundreds of thousands of motors, generators and other rotating machines, for many different customers and industries over the last three decades, there is very little we have not already experienced. Whether your equipment is small or large, AC or DC, high or low voltage, high or low speed, on or off-site, we are competent to handle it.
Conveniently located in Jebel Ali Free Zone, Dubai, our comprehensively equipped, industry accredited, electrical machine repair, overhaul and rewind facility, carries all the specialist equipment required to repair your electrical machines. With 20 tons cranage, a VPI tank, two Phenix motor test panels, tan delta, partial discharge, and many other electrical and mechanical test equipment, we can effectively test and accurately diagnose your equipment.
Our goal is 100% customer satisfaction and we strive to achieve this by adapting to our customers’ needs and continually improving. We invest in the latest equipment to increase automation, enhance efficiency and capacity, thereby improving our quality. We procure only the highest quality materials and only accept them after they have been quality assessed and quality approved. We invest in our employees by increasing competence levels, encouraging personal growth, and valuing their opinions, which contributes to improved quality. Our reputation for high quality attracts the best experts into our business, which further reinforces our quality.
Quality Assurance and Health & Safety
Intersel Dowding & Mills is committed to assuring quality and safety in the design, engineering, installation, commissioning and management skills which it offers to its clients. We strive to be best in class and in safety.
Safety excellence is a key pillar of our business success which we strive to achieve by continually demonstrating an eagerness to challenge, to learn, to stay lean, and to do the right thing, the right way.
Intersel Dowding & Mills maintains internationally recognised BSI accreditations for quality, environmental and health and safety.
Intersel Dowding & Mills is a member of the Association of Electrical & Mechanical Trades (AEMT) and the Electrical Apparatus Service Association (EASA). We are capable of repairing and overhauling rotating machines operating in explosive atmospheres.
Intersel Dowding & Mills safety systems are managed using our Integrated Management System, Entropy.
Please refer to Appendix 3 for further details, should you require additional information or copies of specific accreditations please do not hesitate to contact us.
Our Dedicated Team
Our dedicated team of specialists respond on 24/7 basis. We strive to uphold highest quality standards in industry.